Find answers to your questions and get the support you need for your group bookings.
Quick answers to the most common questions about bookings, payments, and policies.
Get in touch with our support team for personalized assistance with your booking.
Step-by-step instructions for making group reservations and managing your bookings.
Information about payment methods, billing, refunds, and payment security.
Review our cancellation policies, terms of service, and privacy guidelines.
Help with website issues, account access, and technical troubleshooting.
Start by submitting a request through our sales page with your event details. Our team will provide custom proposals within 24 hours.
We offer flexible payment options including full payment, deposits, and pay-later arrangements. All payments are processed securely.
Yes, modifications are possible subject to hotel availability and policies. Contact our support team for assistance with changes.
Cancellation policies vary by hotel and booking type. Review your booking confirmation for specific terms or contact support.
Our support team is available 24/7 to assist with your booking needs.