Frequently Asked Questions

Find quick answers to the most common questions about our group booking services.

How does BluBeds work?

BluBeds simplifies group hotel bookings by connecting you with our network of partner hotels. Submit your requirements, receive custom proposals, and book with transparent pricing and dedicated support.

What types of groups do you serve?

We serve all types of groups including corporate events, conferences, weddings, family reunions, sports teams, and social gatherings. No group is too small or too large.

How far in advance should I book?

We recommend booking 3-6 months in advance for best availability and rates. However, we can often accommodate last-minute requests depending on availability.

What payment options are available?

We offer flexible payment options including full payment upfront, deposit with balance due later, and pay-later arrangements. All major credit cards are accepted, and payments are processed securely.

Are there any hidden fees?

No, we believe in transparent pricing. All costs including taxes, fees, and our service charges are clearly outlined in your proposal. What you see is what you pay.

Can I modify or cancel my booking?

Modifications and cancellations are subject to hotel policies and availability. We'll work with you and the hotel to accommodate changes whenever possible. Specific terms are outlined in your booking confirmation.

Do you offer group rates?

Yes, we negotiate special group rates with our partner hotels. The larger your group, the better rates we can typically secure. Group discounts usually start at 10+ rooms.

What if I need special accommodations?

We can accommodate special requests including accessible rooms, connecting rooms, specific floor preferences, and dietary restrictions. Let us know your needs when submitting your request.

Do you provide transportation services?

Yes, we offer comprehensive transfer services including airport shuttles, hotel-to-venue transportation, and city tours. These can be added to your accommodation package.

How do I track my booking?

Once booked, you'll receive a confirmation with all details. You can contact our support team anytime for updates, and we'll proactively communicate any important information about your reservation.

What support is available during my event?

We provide 24/7 support during your event dates. Our team is available to handle any issues, coordinate with the hotel, and ensure your group's needs are met throughout your stay.

Can individuals in my group book their own rooms?

Yes, we can set up individual booking links for group members while maintaining group rates and coordination. This allows personal payment while keeping the group together.

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help.